EIU Counseling Clinic

Making an Appointment

Who's Eligible for Services?

All undergraduate and graduate students currently enrolled at Eastern Illinois University are eligible to receive services at the Counseling Clinic. If enrolled in an online degree path, students must be physically located in the State of Illinois. Services are free, voluntary, and confidential.

How Do I Make an Appointment?

To ask about services or get scheduled for an initial consultation, students can call 217-581-3413 or come into the Counseling Clinic (Human Services Building, 1st Floor, Office Suite 1200). Each student will be asked risk assessment questions prior to scheduling an initial consultation. The first scheduling process takes approximately 5 minutes. Students are generally scheduled within 2 weeks of screening, depending on risk factors (i.e. suicidal ideation, self-harm, homicidal ideation, recent trauma or abuse, recent death, etc.). The Counseling Clinic has on-call crisis appointment availability each day in the event a student needs immediate assistance. If you believe you are in crisis, follow emergency guidelines.

What Else Do I Need to Know?

The Counseling Clinic's appointments are set up on an hourly basis. Appointments are normally scheduled between 9 a.m. - 3 p.m., Monday through Friday. 

What should I expect when I come in?

Your first meeting will be a Consultation Appointment. In this appointment, we will ask you to describe your concerns and then we will create an individualized plan for you.  In this appointment, we will explore resources on and off campus, provide you with self-help resources and/or teach you new skills. In the event the Counseling Clinic cannot meet your treatment needs, counseling clinic staff will assist you with a referral for services to meet your needs. Learn more about EIU's Counseling Clinic Stepped Care Approach to Mental Health and what you can expect during and after the Initial Consultation.