How to access your desktop remotely?

Using Remote Desktop at Home

You will need your computer name from your EIU computer.

Find your computer name in Windows 10
1. Click the windows logo in the bottom left corner > start typing Control Panel > Click on Control Panel.
2. Click System and Security > System.
3. On the "View basic information about your computer" page, see the Full computer name
  under the section Computer name, domain, and workgroup settings.
Find your computer name in Windows 8
1. Press the Windows logo key + X to see a list of commands and options.
2. Click System.
3. The computer name appears under Computer name, domain, and workgroup settings.
4. Find your computer name in Windows 7
5. Click Start, right-click Computer, and then click Properties.
6. The computer name appears under Computer name, domain, and workgroup settings.

Windows Remote Desktop Application

Press the windows button in the bottom left of your screen, type Remote Desktop Connection
If nothing comes up, enable remote desktop.
Computer Name is the hostname you got earlier and append .eiuad.eiu.edu. Example: If the hostname was 156127eiu should be 156127eiu.eiuad.eiu.edu
Click connect. When it asks for your Credentials choose More Options near the bottom
Select “Use a different account"
Enter your email and EIU password
Click OK
You should now see your Desktop

The connection was denied because the user account is not authorized for remote login.
Please contact the Helpdesk at 217-581-4357and they will help resolve this issue.
Remote Desktop can’t find the computer
The name of the computer may be typed incorrectly, doube check that the name matches what
you had previously gotten
Remote desktop can’t connect to the computer
Make sure the remote computer is turned on and connected to the network and that remote access is enabled.