ENTERPRISE SERVICES
At Eastern Illinois University, there are a variety of enterprise services provided to the faculty, staff, and students. These services provide the capability to access and utilize the applications and systems deployed around campus.
Accounts
EIU NetID
EIU utilizes a NetID as a username in the systems offered around campus. Utilizing
your NetID and password give you the ability to log into and access these systems.
If you are unable to log in to a system or do not have the need permissions please
submit a request.
Application Management
AdAstra
A web-based scheduling system that integrates with Banner and allows academic scheduling
and event scheduling to come together in one system. It coordinates rooms, resources,
billing, notifications, timetables, and exams
AppWorx
A web based java application used to schedule and run jobs against the Banner database.
Banner INB
A enterprise resource planning system used to record student, faculty and staff information.
Campus Loan Manager
Handles the student loans for the Bursar.
Dataload
File system used to store information which is exported from Banner.
Global Site Manager
Global Site Manager allows users to access web-based tools including OmniUpdate, Menu
Manager, Image Manager, Profile Manager and Machforms. OmniUpdate and the tools listed
above are the web management tools used by EIU to create and maintain department web
pages.
MLK Scheduling
Application used to schedule and rent rooms in the Union.
Notification
Web Application used to send non-emergency notifications to faculty, students, and
staff.
OmniUpdate
Accessed through Global Site Manager, OmniUpdate is the website content management
system at EIU used to manage departmental websites.
PantherCard
The system which creates identification cards for students, faculty and staff.
Password Management Tool
This system provides users the ability to reset their own password 24/7. Users can
enroll by selecting security questions and entering answers. Users also have the option
to add an alternative email or mobile phone number to receive a verification code
to reset passwords.
Service Desk Plus
Ticketing system used to request assistance or services provided by departments around campus.
UPD Ticketing
System used to pay tickets online.
VDI
VMware View is software that allows users to connect to full sessions of Windows Operating
Systems. By connecting through the View client, EIU Students, Faculty, and Staff will
have access to applications they need no matter where they are.
WebApps
This system provides a wide range of custom applications which are accessible through
the university’s website.
Workflow
A module which integrates into Banner. It provides the ability to streamline specific
business processes.
Devices
Hardware
In the event that there is an issue with the hardware for a computer, laptop or tablet,
our staff is trained to diagnose and replace the faulty component if necessary. If
you feel there is an issue with your device, please request help.
Network
Devices connect to EIU's network in a variety of ways. At times they do not always
connect and can cause an interruption in daily operations. If you needing assistance
in connecting a device to the network please request help.
Software
EIU offers a variety of software to its staff and faculty. If you need software installed
or are having issues with a particular software application please request help.
Document Imaging
BDM
Banner Document Management System used to link scanned documents to records housed
in Banner.
OnBase
Electronic document storage, indexing and retrieval program that converts text records
into images.
Printing
This service is provided to handle mass mailings for EIU. Jobs can be submitted to
be printed and stuffed into envelopes. Mail services can then come and pickup the
jobs to be mailed out.
Facilities Planning and Management
Andover
HVAC Control and monitoring system.
Best Lock Basis
Electronic Lock management system.
Brass Key Lock Inventory
Inventory of keys for campus.
Federal Signal
Campus alarm and warning system.
FPM File Server
File server for Facility Planning and Management.
FPM Print Server
Print server for Facility Planning and Management.
FuelMaster
Fuel Pump management system.
Horticopia
Planning and management system.
MicroMain
Maintenance System.
Mitchell
Mitchell1–Garage management system.
Pi Server
Power and HVAC trending system.
PowerLogic
Power control and monitoring system.
Renewable Energy Scale Database
Database for scale.
SendSuiteLive
USPS mail billing system.
Steamplant
Steam monitoring and control system.
StruxureWare
Power management and control for devices in FPM.
Timberline
Renovations and alterations billing and tracking system.
Vicon Camera System
Security camera system
Wonderware
Steam monitoring and control system.
Networking
Internet
The primary connection for the University to the world wide web.
LAN
The internal network utilized by the university’s computing systems.
SafeConnect
The system provides a secure computing environment by requiring devices to be updated
and protected by an antivirus application.
Speedtest
Test the network speed between your device and our Internet Provider. For best results
choose the Illinois server.
IP Address:
139.67.8.239
Click here for speed test
VPN
An encrypted connection which allows users to access internal university resources
over eiuwifi or from off campus.
WiFi
The wireless network (eiuwifi) allows mobile devices to gain internet access.
Reporting
Argos
Enterprise Reporting tool used by report writers and Data Custodians to develop reports
for campus.
ODS Reporting Services
Database with historical information used to write reports.
Reportal
A web‐based report delivery tool used to distribute reports on campus
Report DB
A database used to write reports.
Server Management
Active Directory
A central database which handles authentication for the campus.
EIU.edu web server
The main web server which provides the university website.
Files
System used by personnel and departments to store information in a central location.
Generally, these files shares are labeled as the U or M drive.
PantherShare
A secure place to store, organize, share, and access information from almost any device. It includes forms and workflows which can automate certain
business processes.
Rec Center - Server
Athletic Recreation Center check in system.
Textbook Rental
Circit
Application software used for Textbook inventory.
Scanning
Application for scanning and tracking textbook inventory.
SIP
Database for Textbook inventory application
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