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Eastern Illinois University

Panthertech

Email, Collaboration, and Communications Policy

Policy Statement

This email, collaboration, and communications policy serves as a set of rules and guidelines governing the way employees use email, collaboration, and communication channels to provide the best experience possible. This policy is in place to mitigate risks to EIU and individuals within the university, to assist the university in understanding our legal requirements, to aid in preventing the spread of confidential information, and to promote a professional and productive work environment.

Entities Affected by This Policy

Employees, students, and any individual who uses EIU email, collaboration, and communication platforms.

Contacts

EIU Information Security, phone 217-581-1939, email info-sec@eiu.edu

Principle

Email and Messaging

These procedures will focus on supporting our own email system. It allows us to provide the best possible experience for our users and ensure their emails are always delivered securely and reliably.

Telephone and SMS Messaging

Collaboration and File Storage Software

We have decided to focus on supporting our own collaboration and file storage software system. This allows us to provide the best possible experience for our users and ensure that their files are always delivered securely and reliably.

Further Resources

  1. Compromised Accounts, Account Locks, Password Resets, and Disabled Accounts - https://www.eiu.edu/panthertech/policies_assessment.php
  2. The State Records Act (5 ILCS 160) - https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=86
  3. The Freedom of Information Act (5 ILCS 140) - https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=85
  4. FOIA information at the Illinois State Library - https://www.ilsos.gov/departments/library/about/foia.html
  5. Privacy Statement - https://www.eiu.edu/about/privacy.php
  6. CAN-SPAM - https://www.fcc.gov/general/can-spam#:~:text=Congress%20passed%20the%20CAN%2DSPAM,phones%E2%80%94not%20email%20in%20general
  7. Consumer Fraud and Deceptive Business Practices Act - https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2356&ChapterID=67

Last Date Reviewed: 06/13/2024

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu