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Eastern Illinois University

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Sent: 2022-04-22
From: EIU
To: Various Recipients

Subject: Phishing Information

Opportunistic attackers are attempting to use phishing techniques to access EIU resources, email accounts, and workstations. Phishing is the use of an email or communication - often appearing to come from a person or company you know, sometimes even with credible and familiar-looking logos or headers - to trick you into providing sensitive personal information.

EIU has created a quick phishing training available on the D2L EIU Phishing Training site. This optional training should take about 10 minutes to complete and is loaded with great information on how to protect yourself against this technique and what to do if you encounter phishing while at EIU. On our eiu.edu website, click D2L in the top right, select

“EIU Phishing Training”.

Following these guidelines can help you not get phished:  
Do not click links within the email. When possible, type the URL into your web browser.  
Remember: EIU will never ask for your password in an email or on a Google Form.  
Never send a password in an email. 
Do not download and open attachments you are not expecting. 
A frequent format used by phishers is a fellow student requesting information or telling you about an opportunity. 
When in doubt, call the person from whom the email came. 
If it is an official EIU message, there will be a verification link. Verify by going to this website: https://www.eiu.edu/verify

How to spot a phishing message: 
The message’s email address does not match the company that supposedly sent it. 
The message has a generic greeting. 
Poor grammar and spelling. 
When hovering over a link within the email, it doesn’t match the company that sent it. 
The message has a sense of urgency. 
The message makes promises of financial gain.

If you feel you have fallen for a phishing attack, immediately change your password: go to https://password.eiu.edu, log in, and choose the reset password option.

Recognized a phishing attempt? Please forward the message to phishing@eiu.edu and then delete the message. Another option while using Outlook Web or desktop is to click “Junk” and choose the “phishing” option.

If you have questions about a potential phishing email or have other questions, contact the EIU User Services Help Desk at 217-581-4357. 

For more information: https://www.eiu.edu/panthertech/kb/000/kb00000011.php 

CONTACT THE DEPARTMENT

Technology Support

217-581-4357
support@eiu.edu