Sent: 2021-10-22
From: EIU
To: Various Recipients

Subject: EIU VPN & Duo MFA Process Update

To better secure EIU resources, ITS is updating our Virtual Private Network (VPN) sign-in process. As of November 3rd, 2021, you will be asked to use your Duo Multifactor Authentication (MFA) as part of the VPN connection process.

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During the connection process you will be asked for:

Username: EIU NetID
Password: Your EIU NetID Password
Second Password: Use One of the MFA Options

Select one of the Duo MFA options:

Type “push” (no quotes) within the Second Password field for the Duo MFA Push
Type “phone” (no quotes) within the Second Password field for a Duo MFA phone call
Type in the rotating 6-digit code from the Duo Mobile MFA app into the Second Password field
Select the Second Password field and tap your YubiKey

For more information about EIU VPN please visit: https://www.eiu.edu/panthertech/kb/004/kb004000012.php

For questions or concerns please call our help desk at (217) 581-4357.

Thank you,

Aaron B. Allison, GSEC - Information Security
Information Technology Services | Eastern Illinois University
217.581.1939 | Office365 Teams: aballison | www.eiu.edu/panthertech